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27 September 2019
Image of woman online shopping

As part of the Australian Consumer Law review, changes are coming into effect to make pricing clearer when shopping online.

From 26 October 2019, businesses will need to include all charges in the headline price of goods and services, including charges for pre-selected options.

Currently, a business can advertise one price but once you start the buying process, they may add extra charges or options. This may lead consumers into buying and paying for more than they expected if they did not get a chance to opt-out of the extras.

Once the changes come into effect, businesses will need to advertise the full price of their item. Consumers may then choose to deselect optional extras from their purchase.