Information for consumers and businesses in South Australia can be found on SA.GOV.AU
Consumer rights
Business advice
COVID-19 updates
Important information for consumers and businesses about the coronavirus.
Repairs and rebuilding – after a bushfire or other catastrophic event
Information for homeowners about insurance, contracts and choosing a builder or tradesperson.
Pre-selected options
Changes are coming into effect to make pricing clearer when shopping online
Are you too smart to be scammed?
Every year in Australia, millions of dollars are lost and personal information shared with scammers.
How to stop paying extra for bills received in the mail
Service providers may be charging you a fee to cover the costs of printing and posting your bill – but there may be a way you can avoid the charge.
Customer service centre renovations
The CBS Customer Service Centre will be closed for renovations from 4pm on Friday 28 June 2019.
Know your rights when buying disability goods and services
When buying goods and services under the National Disability Insurance Scheme (NDIS) you’ll want to get the best result that meets your needs.
Returning goods
You can return an item if it’s faulty, not fit for purpose, or doesn’t match the description and get a refund, repair or replacement.
Download resources
Access common resources and downloads in our resource centre.
Latest News
The Commonwealth Government has put in place restrictions on indoor gatherings as part of ongoing moves to respond to the potential threat posed by coronavirus.
Recently, the Australian Government has imposed restrictive measures as part of its response to COVID-19 which may have impacted a number of consumer contracts resulting in questions around cancellations and refunds.
Due to recent health concerns, there are some important changes to appointments at the Registry Office and making applications over the counter.
CBS is not accepting cash payments from customers who visit the Customer Service Centre.
This information is for students who are unable to travel to South Australia and need to cancel their rental accommodation or change the date of moving in.
Consumer protection agencies around the nation are urging Australians to be careful when looking for love online, warning that one false move could leave consumers with both a broken heart and an empty wallet.
In the lead-up to Christmas, South Australia's consumer watchdog is urging the community to be mindful of the dangers of swimming pools - especially portable pools.
Coronavirus (COVID-19) is affecting many industries at present - including the building industry.